Customer Testimonials

I Purchased a 2025 Jeep Grand Cherokee with low miles and my experience with them was amazing everyone was accommodating, very welcoming, very Affable. My sales guy was Kenneth very nice and made me feels comfortable being that this was my time purchasing a vehicle. Kenny Thank You much well wishes too you.

They use high pressure and deceptive sales practices. I refused the initial offer of 13k for my trade and asked for my keys back. After 20 min they had raised the offer to 24k, an 11k increase. I refused and still hadn't been given my keys so I could leave. Had they made a fair offer initially i might have considered it, however I shouldn't have had to ask 5 times for my keys back!

Devonnie is the absolute! Very honest, trustworthy, and professional I would recommend anyone buying a car from him!

Would rate 0/5 if I could. Took my car in for service and Spartanburg dodge completely ruined my car. 10 hour service took a week with absolutely no updates and when I called to check in after hour 18 of 10 and was met with snarky comments and general rudeness. Then I come to pick up my car a week after drop off and have to wait an extra 2 hours after they told me it was ready due to the car absolutely freaking out before I even leave the parking lot. I have random parts just sitting around my car and lots of broken ... Read More

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Google - Oct 26, 2026

Would rate 0/5 if I could. Took my car in for service and Spartanburg dodge completely ruined my car. 10 hour service took a week with absolutely no updates and when I called to check in after hour 18 of 10 and was met with snarky comments and general rudeness. Then I come to pick up my car a week after drop off and have to wait an extra 2 hours after they told me it was ready due to the car absolutely freaking out before I even leave the parking lot. I have random parts just sitting around my car and lots of broken pieces. $2200 just to make my car worse. No pride or competence from this dealership at all. Extremely disappointed and safe to say I will only be back to make them pay for all the damage.

Was just told by Ricky in the service department that they don’t report anything service related to Carfax. So basically they destroy your vehicles Carfax. On a different topic, beware of their certified preowned vehicles. Particularly Jeep fleet vehicles with very low mileage that they purchase from auctions. From two experiences I have noticed that they swap parts. In my case on two different Grand Cherokee’s they swapped out the tires for old ones and rotors are bad and marked up on vehicles below 10,000 miles. This dealership will take you for a ride, and not a good one.

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I recently purchased a 2027 Ram TRX from Spartanburg CDJR, and the experience was absolutely fantastic! From start to finish, the process was smooth, fair, and actually enjoyable—which isn’t always what you hear about buying a vehicle! A huge shoutout to Devon, my salesman, Brad, the Sales Manager, and Amit, the General Manager. These guys were all great to work with, treated me fairly, and made the entire experience a pleasure. No games, no unnecessary headaches—just good people who know how to treat their customers right. Now I have an awesome new TRX in the driveway and a ... Read More

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Google - Oct 15, 2026

I recently purchased a 2027 Ram TRX from Spartanburg CDJR, and the experience was absolutely fantastic! From start to finish, the process was smooth, fair, and actually enjoyable—which isn’t always what you hear about buying a vehicle! A huge shoutout to Devon, my salesman, Brad, the Sales Manager, and Amit, the General Manager. These guys were all great to work with, treated me fairly, and made the entire experience a pleasure. No games, no unnecessary headaches—just good people who know how to treat their customers right. Now I have an awesome new TRX in the driveway and a great experience to go along with it. I’d say that’s a win-win! 😂 If you’re shopping for a new vehicle, do yourself a favor and give Spartanburg CDJR a chance. Go see Devon, Brad, and Amit. You might just drive away with a big smile and a little more horsepower than you planned on! Highly recommend this team. Thanks again, guys! 🛻💨

Kenny(my salesmen) and the team were wonderful! They got me a good deal and rolling a lot faster than most! Even if Kenny looked like a wolf on Wallstreet 🤭🤭 *all love Kenny ❤️*

My car-buying experience at this dealership was completely disappointing from start to finish. Unfortunately, I cannot recommend them. From the very beginning, I felt a severe lack of transparency. They initially offered me a deal with zero down payment, but later changed the terms and told me I had to put money down, making me feel tricked and misled. On the day of delivery, the detailing was rushed and sloppy. You could clearly see wipe marks, liquid splatters everywhere, and an overall unprofessional finish. To make matters worse, just 8 days after purchasing the car, it had to go back to ... Read More

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Google - Oct 9, 2026

My car-buying experience at this dealership was completely disappointing from start to finish. Unfortunately, I cannot recommend them. From the very beginning, I felt a severe lack of transparency. They initially offered me a deal with zero down payment, but later changed the terms and told me I had to put money down, making me feel tricked and misled. On the day of delivery, the detailing was rushed and sloppy. You could clearly see wipe marks, liquid splatters everywhere, and an overall unprofessional finish. To make matters worse, just 8 days after purchasing the car, it had to go back to the service department for steering issues and inspection. Customer service is nonexistent. They don't make you feel valued as a client; instead, they just treat you like a walking wallet to drop your money and forget about you. There is zero follow-up, no one explains how to set up your accounts or payments, and the overall experience was entirely negative. To top it all off, during my second visit, I politely asked if they could clean my car properly since the delivery detailing was so terrible, and they told me they would charge me for it! A complete lack of professionalism and respect for the customer. I do not recommend buying here.

I have used this dealership for years for maintenance on my Jeep Wrangler. Have always been pleased until this happened. My engine light came on. I took it to them and they ran diagnostics and determined that my hybrid battery, which is under warranty, needs to be replaced. They told me the hybrid batteries are on back order and it may take 3-6 weeks to get my Jeep back from service. They also informed me that they would not be giving me a loaner because I did not buy my Jeep from them. Apparently not all Jeep dealerships are loyal ... Read More

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Google - Oct 5, 2026

I have used this dealership for years for maintenance on my Jeep Wrangler. Have always been pleased until this happened. My engine light came on. I took it to them and they ran diagnostics and determined that my hybrid battery, which is under warranty, needs to be replaced. They told me the hybrid batteries are on back order and it may take 3-6 weeks to get my Jeep back from service. They also informed me that they would not be giving me a loaner because I did not buy my Jeep from them. Apparently not all Jeep dealerships are loyal to Jeep customers.

Was in and out within a hour. Trade, paperwork, and driving off. Extremely friendly staff. The manager was great and a big shout out to Amanda and Adam for the fast responses and fast paced work when I changed my mind on the vehicle at the last moment. I saw Adam specifically sprinting to bring up the other truck so I could stay on schedule.

I've always had a good experience and been treated fairly here especially by the service staff.

Way overpriced Engine Oil and Filter change plus 2 Fuel Filters 793$ no thank you I do it myself with oem parts for 250$

Leased a Wrangler from Hugo. He made the process quick and painless when I was in a bind. I highly recommend Hugo and Spartanburg Jeep!

Great overall experience buying a car. Devin was very personable and easy to work with!

Hugo Galiano gave me a very good deal and made sure I was satisfied with each step of the buying process. I will definitely visit this dealership first the next time I’m in the market for another vehicle

Advertising prices that omit mandatory fees the buyer will be charged regardless of negotiation. Advertising rebates or discounts that are not actually available to all consumers who see the ad, despite being presented as a general price. Advertising prices that ignore a required down payment amount, making a financed price look like a cash price. Conditioning an advertised price on the buyer using the dealer’s own financing, without disclosing that the price is not available to cash buyers or those financing elsewhere. Requiring the purchase of undisclosed additional items — add-ons the buyer did not know were mandatory until they ... Read More

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DealerRater - Sep 13, 2026

Advertising prices that omit mandatory fees the buyer will be charged regardless of negotiation. Advertising rebates or discounts that are not actually available to all consumers who see the ad, despite being presented as a general price. Advertising prices that ignore a required down payment amount, making a financed price look like a cash price. Conditioning an advertised price on the buyer using the dealer’s own financing, without disclosing that the price is not available to cash buyers or those financing elsewhere. Requiring the purchase of undisclosed additional items — add-ons the buyer did not know were mandatory until they were already at the finance desk. Advertising specific vehicles that are not actually available, unavailable trims, or vehicles that do not exist at the dealership at the advertised price.

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I bought a 2026 Ram Truck from Hugo. It was a easy and pleasant experience. He answered my questions and returned my calls promptly.

Clean and well laid out. The service managers come out and inform you when your vehicle is ready

Big shoutout to Kenny and the Spartanburg Chrysler Dodge Jeep Ram dealership. Kenny was so amazing, he was super insightful and truly dedicated to my needs making sure this was the right car for me and in my price range and the process so seamless! I will forever remember Kenny because he made my dream come true. I definitely recommend everyone to Kenny!

Only dealership I will go to buy a car!!! Such good service and great employees!!

I needed service on my Durango and took it here to be repaired. The service department was extremely helpful and both transparent from the beginning of the repair process until the end. Because of my experience with the service department I decided to trade in my Durango for a newer one. Julian Castano was my sales rep and with the help of Red in the finance department was able to reach an amazing deal. I received more for my trade than anyone else could match. No pressure sales for sure, it was like buying it from family or friends. I ... Read More

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Google - Aug 18, 2026

I needed service on my Durango and took it here to be repaired. The service department was extremely helpful and both transparent from the beginning of the repair process until the end. Because of my experience with the service department I decided to trade in my Durango for a newer one. Julian Castano was my sales rep and with the help of Red in the finance department was able to reach an amazing deal. I received more for my trade than anyone else could match. No pressure sales for sure, it was like buying it from family or friends. I highly recommend checking this dealership out before committing elsewhere.

Got the pleasure of working with Neel Patel, and man he was amazing. Listened and cared about what I was trying to do. Got me into my dream car and was no hassle. Would highly recommend him if you are in need of a vehicle!!!

Great experience, Neel Patel was great to work with

Very pleasant experience with neel will be going back.

Would have given no stars if it was an option....horrible experience. My husband and I bought two jeeps on July 24,2026. His experience was great, they even filled his tank up with gas. Mine NOT SO MUCH...our salesman and finance was great. I purchased a vehicle waiting on parts and repairs and that is where the trouble began! My salesman told me the car needed 2 repairs one of which was addressing the tire pressure monitoring sensor. I was told they would get it in the shop Monday and it should be ready for pick up. I left and called ... Read More

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Google - Jul 31, 2026

Would have given no stars if it was an option....horrible experience. My husband and I bought two jeeps on July 24,2026. His experience was great, they even filled his tank up with gas. Mine NOT SO MUCH...our salesman and finance was great. I purchased a vehicle waiting on parts and repairs and that is where the trouble began! My salesman told me the car needed 2 repairs one of which was addressing the tire pressure monitoring sensor. I was told they would get it in the shop Monday and it should be ready for pick up. I left and called my salesman on Monday to see when the jeep would be ready The salesman Said he was not sure,probably Tuesday but he would check and call me back. Never heard from him again. So I called the service dept where I was told the service manager was handling the repairs and would call back.After waiting a couple of hours I went to the dealership to see when the jeep would be ready. I was told by the service manager they were fixing 2 other issues I knew nothing about. I asked about the repairs the salesman told me they were waiting on and the service manager said they were waiting on parts and should have it later on Tuesday. Tuesday I called and spoke to another service person who mentioned 2 other repairs, I knew nothing about ,they were finishing up and it would be ready around lunch on Wednesday. I Called at 1:30 on Wednesday and was told the service manager was at lunch and wuld call me back. Finally a different salesman called at 3:00 to say the jeep I had waited on for 3 days was ready. I was so excited ! Got there at 3:30....I was told the Jeep had not been detailed but I could wait and they would detail it. My husband and I waited for an hour and a half to two hours and was funally given the key fob , I was told they had switched my license plate. I asked for a service print out of what all had been done to the jeep because I only thought it needed 2 simple repairs. I was told service could print that out and the salesman walked away.....did not bother to get me to the jeep to make sure the jeep was good to go. UPON cranking the jeep the tire pressure monitoring dash light was still on and they did not fill the jeep with gas like they did my husband's jeep. I went back inside to find out why. I was directed to the Sales Manager who proceeded to tell me my salesman was supposed to call to tell me they would not fix the issue because It was after market tires....I told him I had not been informed of that nor any other issues that were wrong that they fixed.I was told I could have the jeep or bring it back at my convenience for them to fix the original issue that they already had 3 days to fix. I again asked for a print out of the service they had performed. Again the sales manager took me to the service manager who showed me an invoice but said they did not priint those out it was for their records only. He told me it would take the better part of the day to fix what should have been fixed to start with. By this time I was so frustrated at the whole situation....then to top it off the service manager said he asked the sales manager on Monday about the tire pressure repair because I had mentioned it and he was told not to do the repair. SO I go back to the sales manager who then acts like he is doing me a favor by agreeing to fix what the salesman said would be fixed to start with because the salesman gave me the wrong Info and they dropped the ball with communicating the problems. So needless to say by this time I have found out that the Service manager blamed the sales manager , the sales manager blamed the salesman and I still have a jeep that they wanted to keep another day to fix something they already had 3 days to fix( I will be eating that repair cost myself up to the incompetence of the department managers). Come on GUYS do better if you want return customers.....or if you are looking for a jeep do yourself a favor and take your business elsewhere to avoid this type of unprofessional ridiculousness.

The sales team was great during the purchase of my 2024 Jeep Rubicon, which is the only reason this review is not one star. Before the sale, the dealership agreed to replace a part that needed to be fixed. Since then, the service experience has been extremely disappointing. My Jeep has been sitting at the dealership for three weeks, updates have been poor, and now I am being told they have no idea when the part will arrive. Agreeing to fix something before the sale and then leaving a customer without answers afterward is unacceptable.

This was by far one of the best experiences I've had with a dealership. I didn't feel pressured, I asked for certain things, they delivered. Sales Rep Devin, personality, attitude, professionalism was top tier. Ask for him when you get there, he will get things done. Kemp and Chad as well, very professional and friendly. The way Kemp handled everything for me before I came in was quick and cut down on a lot. Chad was quick and friendly and had me on my way in a few minutes.

Just had an excellent interaction with service department here, particularly Ricky and his techs. We had a camper van under warranty built on a Promaster 3500 chassis and the backup camera was not right. It was a complicated fix, imo, with the service techs having to go through a lot of wiring and then replace the camera module and recalibrate everything. Ricky's communication was excellent, keeping us informed all along the way. I tried to tip him and he would not take it. Thank you Spartanburg CDJR and Ricky.

I just purchased my first car, and I couldn’t be happier with the experience. A huge thank you to Julian Hill for making the entire process smooth. He was patient, honest, and genuinely wanted to help me find the right vehicle instead of just making a sale. As a first time buyer, that meant a lot to me. I highly recommend him to anyone looking for a great car buying experience.

⭐⭐⭐⭐⭐ I recently helped my brother and sister-in-law purchase a 2026 Jeep Gladiator, and the experience was excellent. I submitted an internet lead , and the entire team was great. From Amanda in the BDC kept us informed, Isaiah was an outstanding Sales Consultant, Brad helped keep everything moving, and Elkin in Finance made the paperwork easy. The deal was fair, everyone was friendly and professional, and we were in and out quickly, even with my 86-year-old mom with us. Great experience from start to finish. Kudos to the entire team, and keep up the great work!

Revised review: Working the deal was streamlined and GM Brad Owens took care of my pending issue. HIGHLY RECOMMEND!!

Have had two great experiences with their service department now. The most recent involved a menu of little items and issues that I gave them when I dropped off my vehicle. Brian was great. Didn't make me feel like I was a nuisance and paid attention to all of my issues. They took the time to investigate each issue and fix them. Thank you for the great service.

Neel was an absolute pleasure to work with. He was quick to guide me, he answered all questions, and made my car buying experience enjoyable

Devonnie Watson is great salesman he gave me top notch service I will only be buying my cars from him for now I love my new ride thank you!

I had a great experience buying my car here. Devonnie was awesome to work with. He was very professional, patient, and made the whole process stress-free. Highly recommend asking for him!

George made this the best car-buying experience I've ever had. From the moment I walked in, he was professional, honest, and genuinely focused on helping me find the right vehicle rather than just making a sale. He answered every question I had, kept me informed throughout the entire process, and made sure I was comfortable with every decision. If you're looking for a knowledgeable, trustworthy, and hardworking salesperson, I highly recommend asking for George. He went above and beyond to make the experience smooth and stress free. I will be recommending him to my family and friends.

Shoutout to Neel Patel the salesperson who help me decided what car I’m going to purchased.very knowledgeable about the car I’m looking for.I highly recommended this awesome dealership.

Great experience! Neel was awesome to work with, the entire process was smooth and stress-free. He answered all of my questions without any pressure and helped me find the right car.

Highly recommend this dealership over the others in the area. Neel was great and super kind and accommodating. 10/10 service!!!

(Translated by Google) Julian Gil was very kind and helpful with the payments. I'm very grateful. In short, I left happy. (Original) Julián Gil me ayudó muy hamable me ayudó con los pagos muy agradecida en fin contenta salí

Recently purchased a truck from this dealership Neel helped from start to finish, he was timely, and professional which made the whole process smooth as can be! I apréciate your effort for making everything work out. Thanks again Neel.

Adam is the man he helped me and my family buy 2 rams. I can’t believe how much they’re discounting off of these trucks for 4th of July.

George Michael was great to work with, 10/10 recommend buying from Spartanburg Dodge!

I had an excellent experience at Spartanburg Chrysler Dodge Jeep Ram. From start to finish, the staff was professional, knowledgeable, and genuinely focused on making the process as smooth as possible. A special shoutout to George, who was a huge help throughout the entire experience. He took the time to answer all of my questions, kept me informed every step of the way, and made sure I felt comfortable with my decisions. His professionalism, patience, and customer service really stood out. If you're looking for a dealership that values its customers and provides a stress-free experience, I highly recommend ... Read More

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Google - Jul 2, 2026

I had an excellent experience at Spartanburg Chrysler Dodge Jeep Ram. From start to finish, the staff was professional, knowledgeable, and genuinely focused on making the process as smooth as possible. A special shoutout to George, who was a huge help throughout the entire experience. He took the time to answer all of my questions, kept me informed every step of the way, and made sure I felt comfortable with my decisions. His professionalism, patience, and customer service really stood out. If you're looking for a dealership that values its customers and provides a stress-free experience, I highly recommend Spartanburg Chrysler Dodge Jeep Ram. Thanks again to George and the team for going above and beyond!

George made this the best car-buying experience I’ve ever had. From the beginning, he was friendly, honest, and never made me feel pressured. He took the time to answer all of my questions and made sure I was comfortable with every step of the process. What really stood out was his dedication. He stayed late to make sure everything was taken care of so I could drive home in my new vehicle that day. He never rushed me and genuinely cared about making sure I was happy with my purchase. That level of customer service is hard to find. ... Read More

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Google - Jul 2, 2026

George made this the best car-buying experience I’ve ever had. From the beginning, he was friendly, honest, and never made me feel pressured. He took the time to answer all of my questions and made sure I was comfortable with every step of the process. What really stood out was his dedication. He stayed late to make sure everything was taken care of so I could drive home in my new vehicle that day. He never rushed me and genuinely cared about making sure I was happy with my purchase. That level of customer service is hard to find. If you’re looking for someone who truly puts their customers first, ask for George. He went above and beyond, and I couldn’t be happier with my experience. I’ll definitely be recommending him to anyone looking for a new vehicle!

Great experience buying through Neel and the team at Spartanburg Ram! Super competitive on pricing, Neel is a straight shooter and works hard to earn your business. Highly recommend buying through him and the team here.

Great experience from start to finish! Devonnie was professional, honest, and made the entire car-buying process easy and stress free. He answered all my questions and made sure I found the right vehicle. I highly recommend him to anyone looking for excellent customer service!

Neel Patel assisted me and answered all my questions in a courteous and knowledgeable way. Great asset.

bought a new jeep here for my wife and man was it a smooth process unlike other dealerships in the area. I had been window shopping for a few weeks and pulled up to Spartanburg and was quickly greeted by George. After talking to him and explaining my situation, he reassured me he’d help put me in the right vehicle. He made the whole process extremely easy and intuitive, it was like talking to a close friend. He understood my budget and wasn’t pushy at all on any higher priced models/ upgrades, he just wanted to make sure ... Read More

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Google - Jul 2, 2026

bought a new jeep here for my wife and man was it a smooth process unlike other dealerships in the area. I had been window shopping for a few weeks and pulled up to Spartanburg and was quickly greeted by George. After talking to him and explaining my situation, he reassured me he’d help put me in the right vehicle. He made the whole process extremely easy and intuitive, it was like talking to a close friend. He understood my budget and wasn’t pushy at all on any higher priced models/ upgrades, he just wanted to make sure I was taken care of and was confident and happy with my decision, which I certainly was. Now whenever I hear my family / friends mention they’re in the market for a new car, I know for sure I’m gonna send em George’s way!

I recently bought a truck from Spartanburg Chrysler Dodge Jeep Ram, and I couldn’t be happier with the experience. The entire process was smooth, straightforward, and completely stress-free from start to finish. A huge shoutout to Neel for making everything so easy. He was knowledgeable, honest, patient, and never made me feel pressured. He took the time to answer all my questions and made sure I drove away feeling confident in my purchase. If you’re looking for a dealership that truly takes care of its customers, I highly recommend Spartanburg Chrysler Dodge Jeep Ram. I’ll definitely be ... Read More

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Google - Jul 2, 2026

I recently bought a truck from Spartanburg Chrysler Dodge Jeep Ram, and I couldn’t be happier with the experience. The entire process was smooth, straightforward, and completely stress-free from start to finish. A huge shoutout to Neel for making everything so easy. He was knowledgeable, honest, patient, and never made me feel pressured. He took the time to answer all my questions and made sure I drove away feeling confident in my purchase. If you’re looking for a dealership that truly takes care of its customers, I highly recommend Spartanburg Chrysler Dodge Jeep Ram. I’ll definitely be recommending this dealership to my friends and family, and if you stop by, ask for Neel—you’ll be in great hands!

I had a fantastic experience at Spartanburg Chrysler Dodge Jeep and would highly recommend them to anyone shopping for a vehicle . Dev was an outstanding salesperson—friendly, knowledgeable, and professional from the moment I walked in. Thank you!

I had an outstanding experience at Spartanburg Chrysler Dodge Jeep, and I highly recommend them to anyone looking for a vehicle. My salesperson, Devonnie, was knowledgeable, professional, and never made me feel pressured throughout the process. He took the time to answer all of my questions, listened to what I was looking for, and helped me find the right vehicle at a fair price. The entire buying experience was smooth, transparent, and efficient. Devonnie’s customer service was exceptional from start to finish, and he made sure I was comfortable every step of the way. It’s clear that he ... Read More

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Google - Jul 2, 2026

I had an outstanding experience at Spartanburg Chrysler Dodge Jeep, and I highly recommend them to anyone looking for a vehicle. My salesperson, Devonnie, was knowledgeable, professional, and never made me feel pressured throughout the process. He took the time to answer all of my questions, listened to what I was looking for, and helped me find the right vehicle at a fair price. The entire buying experience was smooth, transparent, and efficient. Devonnie’s customer service was exceptional from start to finish, and he made sure I was comfortable every step of the way. It’s clear that he genuinely cares about his customers and wants them to leave satisfied. If you’re in the market for a new or used vehicle, ask for Devonnie; you’ll be glad you did. Thanks again to Devonnie and the entire team at Spartanburg Chrysler Dodge Jeep for making this such a positive experience!

Neel did a phenomenal job throughout our buying experience. He made sure we had all the information we needed, answered every question thoroughly, and made the entire process smooth, easy, and enjoyable. His professionalism, knowledge, and friendly approach made a real difference. We truly appreciated his excellent customer service and would highly recommend working with Neel! We love our car!

I had an outstanding experience working with Devonnie! From the moment I arrived, he was very professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. He answered all of my questions, kept me informed throughout the entire process, and made everything smooth and stress-free. His customer service was exceptional, and I truly appreciated his honesty and attention to detail. If you’re looking for someone who will go above and beyond to make your car-buying experience enjoyable, I highly recommend asking for Devonnie.

Went to go look at some vehicles on the lot and was helped by Devonnie. This man has a passion with helping his customers and making sure they leave with a smile. I highly recommend when coming here to get with him about any vehicle you’re interested in.

Have been looking to buy a RAM truck for a while. Neel made the whole buying process a breeze! Highly recommend this dealership and make sure to ask for Neel! He will take good care of you!

Paid full price 2019 jeep asked for a second key it been 2 weeks should not take that long when we were singing the paper they got a attitude when we didn't take the warranty and gap inc

Customer service is horrible in the Service Department; not 5 star. My partner took his car to get serviced on several occasions and he’s had the same outcome every time. Even with a warranty. No communication on parts being ordered, saying the car would be ready on a day and it’s not. Keeping the car for several days, without notification. Saying they don’t see a problem. Take the car back, now you see the problem.

I was dealing with Kempton online and got to dealership and Adam Lemmonds offered me the same vehicle Kempton did for $4,000 more haha. A week later received a text offering me a better deal. By then it was too late, they lost my business. I found a much better deal....I would recommend you keep looking!

Do not call here the parts department keeps transferring the call and never answering very rude

Poor customer services

(Translated by Google) In my opinion, they are terrible. I took my Ram there because the coolant hose burst, and they gave me a report saying the starter motor was bad. They didn't open the hood to check the engine, and they charged me for a checkup that was never done. I complained before paying, and they treated me badly. Also, I have a warranty, and when they supposedly did the checkup, they told me they didn't want to work with my insurance company. So why didn't they do it before charging me? I paid to avoid ... Read More

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Google - Mar 15, 2026

(Translated by Google) In my opinion, they are terrible. I took my Ram there because the coolant hose burst, and they gave me a report saying the starter motor was bad. They didn't open the hood to check the engine, and they charged me for a checkup that was never done. I complained before paying, and they treated me badly. Also, I have a warranty, and when they supposedly did the checkup, they told me they didn't want to work with my insurance company. So why didn't they do it before charging me? I paid to avoid arguing, but my experience was awful. I feel ripped off, and if anyone knows where I can take this case, I have all the evidence from the day I took my Ram to that shop. (Original) Para mí consentimiento son muy malos lleve mi ram por que explotó la manguera del refrigerante y me dan el informe que el arranque de motor está malo no abrieron el capó para revisar el motor y si cobran una revisión la cual nunca se hizo les hice el reclamo antes de pagar y lo tratan a uno mal lo otro es que yo tengo una garantía y cuando hicieron según la revisión me dicen que ellos no quieren trabajar con mi compañía de seguro entonces por qué no lo hicieron antes de cobrar pagué por no pelear pero mi experiencia fue muy mala me siento estafado y si alguien sabe dónde puedo llevar este caso tengo mis pruebas de todo desde el día que lleve mi ram a ese taller

Terrible place they told us we were approved and we left and got the down payment and came back the next day and they said we weren't approved and started pulling our credit again asking for a different cosigner very pushy and disrespectful go somewhere else...

Dropped my car off overnight for an oil change and alignment. Picked up my vehicle and noticed they didn’t even do the oil change.

Well, three tried to fix a leaking tire leaving wife stranded three times with a flat tire and, all they could offer is "we can try a 4th time." We have three Jeeps but are moving on with them all. Will add the service tags later for reference too

Gave me a Borderline predatory loan

This dealership is only about haggling you out of money and the customer service is not professional at all.

When they say …. We only have 1 Service advisor available @ 13:50 in the afternoon. When asked why!? “It’s lunch time.” Daymn that’s a late lunch. I think I will take my Buisness to Greenville. Shame on you Spartanburg!!!

Do not purchase a car from here. They sell you a warranty bumper to bumper. But will not fix or look at your vehicle. I called another dealership next to this place. They say this happens all the time with spartanburg dodge. They sell the warranty and put there name on it as your primary services. So no other dealership can help you.

To anyone facing the same problems like me. You need to contact the south carolina attorney generals office and put in a complaint. This company can not get away with these bad practices. Dear Mr Owen's, I have called 2 ford dealers to use your warranty. They stated Spartanburg dodge is the owner of my warranty. I was told I have to pay for the repairs and then be refunded if warranty actually accepts it. They said they will not be liable for the bill. But when I was sold the warranty Mr Owen's. I was told to go ... Read More

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Google - Jan 6, 2026

To anyone facing the same problems like me. You need to contact the south carolina attorney generals office and put in a complaint. This company can not get away with these bad practices. Dear Mr Owen's, I have called 2 ford dealers to use your warranty. They stated Spartanburg dodge is the owner of my warranty. I was told I have to pay for the repairs and then be refunded if warranty actually accepts it. They said they will not be liable for the bill. But when I was sold the warranty Mr Owen's. I was told to go to your dealer to get everything fixed you guys can fix anything. I also called the warranty company and they will not talk to anyone unless your the dealership. I tried to remove your business from the warranty. So Mr Owens if your going to chime in know your facts. Also know the infomation about the stuff you sell before you type online. If you want to discuss answer your phones. I can guarantee you won't answer or call me back. 1/9/25 Update.. called service director John. Doesn't answer and doesn't call you back. Seems very fmilar. Bought a used truck from them a month ago. I purchased the extended warranty bumper to bumper. I have issues with the truck. The check engine light on, windows go down but not up. Service advisors don't call you back. You have to call multiple times to force someone to talk to you. Then when they talk to you finally. They told me to take my truck to a different dealer. There was nothing they can do for me and they would have to send it to a different dealer to get fixed anyway. Its easier if I just do it they said. The other dealer should accept the warranty he said. Paid alot for the warranty. Watch out for this dealership do not get a warranty.

Awesome experience buying my 2026 Ram! My sales person Jessica Hajek was very friendly and professional in my dealings with her. Jessica kept in constant contact via text and phones calls answering my many questions. She negotiated a great deal for me! The dealer ship had a 3 rd party company spray in a bed-liner and unfortunately that process covered the truck in overspray. It was not the dealerships fault but they assumed ownership of the issue and had the dealerships detailer Tyreece do a wonderful job removing the overspray and detailing the truck so it was spotless! Jessica stayed on top ... Read More

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DealerRater - Jan 3, 2026

Awesome experience buying my 2026 Ram! My sales person Jessica Hajek was very friendly and professional in my dealings with her. Jessica kept in constant contact via text and phones calls answering my many questions. She negotiated a great deal for me! The dealer ship had a 3 rd party company spray in a bed-liner and unfortunately that process covered the truck in overspray. It was not the dealerships fault but they assumed ownership of the issue and had the dealerships detailer Tyreece do a wonderful job removing the overspray and detailing the truck so it was spotless! Jessica stayed on top of the issue ensuring I was taken care of! Shout out to sales manger Mike for also taking care of my issue and not just brushing it under the table! I would definitely recommend this dealership!!!

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Purchased a brand new 2500 Ram Power Wagon from the dealership late December, during process they sent the car to get cleaned up and brought the car back with the driver front fender scratch and the half the car sticker design gone! I've been waiting 2 month now for them to fix it. showed up for my first oil change last saturday. Had to pay for that, even though i'm still waiting for my car to get fix (brand new). And the manager who was supposed to call me on Monday to set things up, never did. Great job, keep ... Read More

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Google - Dec 15, 2025

Purchased a brand new 2500 Ram Power Wagon from the dealership late December, during process they sent the car to get cleaned up and brought the car back with the driver front fender scratch and the half the car sticker design gone! I've been waiting 2 month now for them to fix it. showed up for my first oil change last saturday. Had to pay for that, even though i'm still waiting for my car to get fix (brand new). And the manager who was supposed to call me on Monday to set things up, never did. Great job, keep it up! for the worst experience buying a $90K truck!

Service Dept doesn't even return calls, don't respond to Web inquiries or email either. Not sure anyone actually works there TBH.

Buyer beware (especially first time buyers). This location slid in extended warranty paperwork on an international employee of mine. The employee had no issues at 3 other dealerships with me joining him. As soon as I wasn’t present to look out for my guy, they slide in extended warranty paperwork (for only 39,000 additional miles) for $3000. They refuse to work with him on removing it. Parents don’t let your kids go here alone. For those with international workers, keep them away from this place. I’d recommend Lake Keowee Dodge for a more reputable dealership that will treat people with ... Read More

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Google - Sep 23, 2025

Buyer beware (especially first time buyers). This location slid in extended warranty paperwork on an international employee of mine. The employee had no issues at 3 other dealerships with me joining him. As soon as I wasn’t present to look out for my guy, they slide in extended warranty paperwork (for only 39,000 additional miles) for $3000. They refuse to work with him on removing it. Parents don’t let your kids go here alone. For those with international workers, keep them away from this place. I’d recommend Lake Keowee Dodge for a more reputable dealership that will treat people with common courtesy. Please read full BBB review for further details. Shame on this dealership and taking advantage of young, inexperienced car buyer. UPDATE: After numerous attempts to reach the GM and providing reviews, the dealership has offered to void the purchase altogether. They would not simply remove the extended warranty. Better than nothing. Review adjusted accordingly.

Had service work done. Punctual,fast , and extremely friendly. I drove from Greenville SC. Worth the trip! Will be back !

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Had my 2022 Cherokee serviced, Lisa in the service department is awesome. She went above and beyond to help me with my questions.

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George our salesman was so good he sold us 2 vehicles! He is the best!

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The workers were all AWESOME! Especially Lisa who works in the service department. She was extremely helpful.

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Service advisor got me the best deal on an oil change bundle and saved me considerable money. Also got me in and out in record time.

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Purchase a new vehicle from this dealership. Most of the buying process was done online and over the phone because I'm from Hendersonville NC. Told the salesman what features I was looking for in the vehicle. He sent me an option and I looked at he online description of the vehicle to verify the options I was looking for. Proceeded with the purchase and signed all the paperwork. Upon taking possession of the the vehicle on my drive home I realized the one of the features that I said I wanted and was listed in the description of the ... Read More

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DealerRater - Aug 2, 2025

Purchase a new vehicle from this dealership. Most of the buying process was done online and over the phone because I'm from Hendersonville NC. Told the salesman what features I was looking for in the vehicle. He sent me an option and I looked at he online description of the vehicle to verify the options I was looking for. Proceeded with the purchase and signed all the paperwork. Upon taking possession of the the vehicle on my drive home I realized the one of the features that I said I wanted and was listed in the description of the vehicle online (Where all my info was coming from) did not come with the vehicle. Called the dealership to find a resolution for this and they just told me that there is nothing they can do

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Courtesy experienced works in a timely manner. Lisa was very nice and helpful. Scheduled was easy

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I was traveling for a baseball tournament and discovered I was low on oil life and overdue for a change and not only did the service department fit me in the customer service was fantastic and the facility top notch.

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I really hate to leave a negative review, especially since most of my past experiences here have been positive. I’ve brought my 2023 truck in regularly for service and always trusted the team. Unfortunately, this recent experience has left me frustrated. I brought the truck in because it was leaning significantly to the right (about 1.5 to 2 inches). Despite it still being under a 100k mile bumper-to-bumper warranty, I was charged over $500 plus a deductible. I was told that if it weren’t under warranty, the cost would have been around $4,000. I asked what would happen if the repair didn’t ... Read More

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Google - Jul 26, 2025

I really hate to leave a negative review, especially since most of my past experiences here have been positive. I’ve brought my 2023 truck in regularly for service and always trusted the team. Unfortunately, this recent experience has left me frustrated. I brought the truck in because it was leaning significantly to the right (about 1.5 to 2 inches). Despite it still being under a 100k mile bumper-to-bumper warranty, I was charged over $500 plus a deductible. I was told that if it weren’t under warranty, the cost would have been around $4,000. I asked what would happen if the repair didn’t fix the issue, and was told I’d still be responsible for the cost — which ended up being the case. The truck is still leaning, and now I’ve been told it might be the bed being twisted. In short, they don’t know what’s wrong with it. I also ended up spending over $2,000 on a rental truck while mine sat in the shop for two weeks with no resolution. It’s disappointing to feel stuck with a $90,000 truck that they seemingly don’t know how to diagnose or fix. I truly hope they’re able to make improvements in diagnosing and standing behind their repairs, especially for loyal customers.

I brought a 2025 Ram 3500 had Electrical issues carried in twice Second time carried in they left my back seat unbolted carried back and they only put in the front two bolts and left out the back two unprofessional I will never go back for another vehicle

They were quick and courteous, had a good experience working with sales lady DC , she was nice and didn't try to push a sale .

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Worked well and communicated well. Met all needs and had great inventory. Red was good

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Excellent buying experience, since I do not trade cars that often-Great place to but a vehicle

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There was a recall several years ago on the drag link. Dodge's is fix to it was weld the nuts. So that they don't come loose. I want in for alingment with the nuts welded they can not do the alingment. They told me that I had to buy New drag link. $680 + 1.5 hours of labor + $140 for the alingment. To make matters worst my radio was working fine now I can not get it off the menu screen. They told me is was because they disconnect the battery. I have had the battery disconnect to replace it and never ... Read More

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Google - Jun 30, 2025

There was a recall several years ago on the drag link. Dodge's is fix to it was weld the nuts. So that they don't come loose. I want in for alingment with the nuts welded they can not do the alingment. They told me that I had to buy New drag link. $680 + 1.5 hours of labor + $140 for the alingment. To make matters worst my radio was working fine now I can not get it off the menu screen. They told me is was because they disconnect the battery. I have had the battery disconnect to replace it and never had a issue.

This was the smoothest vehicle purchase I have ever made. Price matched online, they met my request for trade value. I was only there less than 3 hours start to finish.

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First time customer- nice new dealership. Will see if we can build a good relationship. More to come .

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This is a great dealership. The are very friendly Very easy to get in and out. I have never had a problem with them and I love my Jeep Grand Cherokee.

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They were very helpful and courteous with pursuing to get our electric issues resolved. And the very next morning had it solved and rwplaced.

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Great service here. I’m totally satisfied with Spartanburg Dodge. Ask for Brian, he will treat you right.

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Don't pull in to their lot unless you want to get accosted by the sales people. They get you to turn into a maze and block you in like a homeless beggar telling you to roll your windows down. I detest high pressure sales, and avoid this place. I prefer shopping online just because of places like this.

Very courteous people. They made me feel like I mattered. I will bring my truck back to them in the future.

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